Sr Quality Engineering Manager, Amazon Leo Customer Terminals

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.

Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We're seeking an exceptional Quality Engineering Leader with AS9100 experience who will drive innovation and excellence in aviation terminal production.

In this pivotal role, you'll be the strategic architect of quality management, solving complex technical challenges and ensuring manufacturing precision that meets the highest aviation standards. You will be directly responsible for the production process development, introduction, & production of the aircraft unit, phased array based antenna that closes the link to carry aircraft data to and from a Leo satellite.

You may also be responsible for quality control for the aircraft certification of structural changes and additions needed to install the antenna system that must be approved by the certifying authority (FAA/EASA) commonly referred to as the Supplemental Type Certificate (STC).

Key job responsibilities - Orchestrate comprehensive quality management system processes for aviation terminal production - Lead and mentor quality inspection teams to implement proactive quality assurance strategies - Develop and implement advanced quality control methodologies - Guide continuous improvement initiatives using statistical process control techniques - Facilitate root cause investigations and corrective action implementations in coordination with the respective engineering teams - Manage complex quality containment activities - Support operations through strategic problem-solving and technical leadership Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life Your day will be a dynamic blend of technical problem-solving, cross-functional collaboration, and strategic quality improvement. You'll navigate between design, operations, and engineering teams, translating complex technical requirements into streamlined manufacturing processes.

Expect to leverage your expertise in creating robust quality systems that transform potential challenges into opportunities for continuous improvement. ## About the team Our Leo Customer Terminal Engineering team is committed to pushing the boundaries of aviation manufacturing excellence.

We're a collaborative group of innovative engineers and technical program manager professionals dedicated to delivering exceptional technical solutions. By joining us, you'll contribute to advanced projects that directly impact aviation infrastructure and technological advancement.

We value transparent communication, empathetic collaboration, and the ability to balance complex trade-offs between quality, cost, and schedule. ## Basic qualifications - Experience in developing functional specifications, design verification plans and functional test procedures - Bachelor's degree in engineering, computer science or equivalent - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience in technical support, or experience in networking administration and troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities ## Preferred qualifications - Master's degree in electrical engineering, computer engineering, or equivalent - Experience working with interdisciplinary teams to execute product design from concept to production - Experience with the project management of technical projects - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 4+ years of hardware development, test lab, space/aerospace maintenance or hands-on engineering environment experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Redmond - 137,300.00 - 185,700.00 USD annually