Customer Support Specialist
The posting says the employer does not sponsor work visas. Space jobs open to non-US citizens
About the role
Customer Support Specialist
Company
Boeing Distribution Pte. Ltd.
Boeing Distribution is a leading solutions provider of aftermarket supply-chain management services for the aerospace and defense industries and is the largest subsidiary of The Boeing Company. Boeing Distribution has an entrepreneurial spirit and a can-do culture with the backing of one of the world’s best companies, Boeing.
We are looking for a Customer Support Specialist to be based at our Singapore office location.
As the Customer Support Specialist, you will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
Job Responsibilities
- Quoting customers & providing product information as needed
- Customer Order entry & order management
- Customer Account resolution & credit disposition
- Customer Returns & warranty management
- Customer communication & training
- Support customer special projects & programs
- Collaborate effectively with other functions such as sales, supply chain & operations
Basic Qualifications
- Minimum of 3 years of experience in Customer Support or Customer Service, either direct or indirect
- Minimum of 3 years of experience using SAP or a similar ERP system
- Willingness to work flexible hours, including overtime and occasional weekends as needed
- Ability to perform effectively in high-pressure situations
- Experience using Excel, Access, or other database management tools
- Ability to work with minimal supervision
Preferred Qualifications
- Proficient in Microsoft Office Tools
- Experience with Smartsheets
- 5+ Years in an Operations, Distribution Center, Aerospace, or similar/related environment highly preferred
- Experience performing data analysis and troubleshooting
- Experience with ERP reporting systems (i.e. Spotfire, Tableau)
- Education: University Degree in Business or Aviation; College Level Courses
- Experience: 5 years sales, customer service experience in the aerospace/aircraft parts sales, distribution and/or mfg.
- Familiar with soft phones
- Experience with sales force
Other job-related information
- This requisition is for an international local hired position. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Language Requirements
Not Applicable
Education
Not Applicable
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position does not require a Security Clearance.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift
Not a Shift Worker (Singapore)
Copied from the listing Boeing published, verified 30 Oct 2026.
About Boeing
Starliner, the SLS core stage, the X-37B and the Space Station, inside an aerospace prime.
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